Your Privacy Our
Top Priority

1 Introduction

7c777b ("We", "us") operate a licensed online gaming platform serving users in Bangladesh and internationally. This Privacy Policy This document ("Policy") explains how we collect, use, store, and protect your personal information when you use our website, mobile app, and related services ("Platform").

By using our platform, you consent to the processing of your data as described in this privacy policy. Data protection is not merely a legal obligation for us — it is an ethical commitment to our users.

7c777b This policy is kept up to date at all times. If any significant changes are made, we will notify you via email or platform notification. We recommend checking this page regularly.

2 What Data We Collect

Personal Identification Information

We collect the following information when you register an account:

• Full name, date of birth, and gender
• Email Address & Mobile Number
• Residential address and country
• National ID or passport number (for KYC verification)

Financial Data

To process transactions, we collect:

• Mobile Banking Number (bKash, Nagad, Rocket)
• Deposit & Withdrawal History
• Transaction time, amount, and method

Technical Information

Information collected automatically while using the Platform:

• IP Address & Device Information
• Browser type and operating system
• Login Time & Session Information
• Gaming activity log and preferences
• Cookies & Equivalent Tracking Technologies

3 Purpose of Data Use

We use the information we collect for the following purposes:

4 Data Sharing Policy

Under certain circumstances 7c777b May share data with third parties. Such sharing is always limited and purpose-specific:

• Payment Providers: Payment gateways such as Bkash, Nagad, and Rocket receive the information necessary to process transactions.
• KYC Verification Provider: Approved third-party verification services for identity verification.
• Law Enforcement Agencies: Data may be disclosed in response to a court order or a lawful government request.
• Technology Partners: Some technology partners may access limited data to help improve site functionality.
• Audit & Compliance: Regular data provision to audit bodies as required by licensing authorities.

In all cases, we ensure that third parties comply with our privacy standards and provide adequate protection for your data.

5 Data Storage & Security

Retention Period

7c777b Your data is retained for as long as your account remains active. Following account closure, certain data may be kept for a defined period due to legal obligations — generally up to 5 years. Any data no longer required beyond that period is securely deleted.

Security Measures

We take the following technical measures to protect your data:

• TLS/SSL 256-bit Encryption — Applied to all data transmissions
• Firewall and intrusion detection systems
• Regular security audits and penetration testing
• Strict access controls — only authorized personnel can access your data
• Data backup and disaster recovery procedures

6 Cookie Policy

7c777b This website uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

• Necessary Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: Used to monitor and improve site performance.
• Functionality Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: To analyze user behavior and improve our services.

You can delete or disable non-essential cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.

7 Your Rights

7c777bAs a user of this platform, you have the following rights regarding your data:

To exercise any of these rights, please contact our support team. We will respond to your request within a maximum of 30 business days.

8 Protection of Minors' Data

If we become aware that a minor has registered an account, we will immediately close it and securely delete all associated data. If a parent or guardian suspects their child has signed up on our platform, please contact us right away.

9 External Links & Third-Party Sites

Our platform may occasionally reference third-party services, such as payment gateways. These third parties have their own privacy policies, and for their operations, 7c777b Not liable. We recommend reviewing the relevant payment provider's terms before completing any transaction.

10 Policy Changes & Updates

7c777b If necessary, this Privacy Policy reserves the right to update. In the event of any significant changes, we will:

• We will update the "Last Updated" date at the top of this page.
• We will send a notification of any changes to your registered email address.
• We will display a visible banner on the Platform.

Continued use of the Platform after any changes will be considered acceptance of the updated Policy. If you do not agree with the updates, you may request to close your account.

11 Contact Us

If you have any questions, concerns, or complaints regarding this privacy policy, please contact our data protection team:

• Email: [email protected]
• Live Chat: Live chat button at the bottom right of the site
• Response Time: Up to 24–48 hours

We take every privacy-related request seriously and work to resolve it as quickly as possible.